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Frequently Asked Questions
The practical details. Don't see your question? We're happy to help.
What are check-in and checkout times?
Check-in is after 4:00 PM and checkout is before 10:00 AM. Check-in is self-service with a door code, so you can arrive on your own schedule. Need an early check-in, late check-out, or a half-day stay? We are happy to accommodate these requests when we they are available. Please reach out and ask!
How many people can stay?
Three bedrooms + loft and two bathrooms is perfect for up to ten guests. The downstairs level features a full bathroom, private bedroom with two queen size beds, and a laundry facility. The upstairs main-level has two bedrooms, one with a queen size bed and one with a king size bed, plus a full bathroom. The top level loft has two queen size beds. Please note: our septic system is sensitive to heavy water use, so we cap occupancy at ten guests (even though the space could technically stretch further). We ask that you help us keep it healthy by being mindful of water usage throughout your stay.
Is there parking and EV charging?
Guests can enjoy secure garage parking while staying at the Starlight Loft. Two cars can comfortable park in the garage, leaving room for up to four additional vehicles on the driveway. Electric vehicles may be charged inside the garage.
Is there Wi-Fi and a place to work?
Yes! We offer super fast Wi-Fi and multiple dedicated workspaces. The most private workspace is tucked away inside the primary closet and features a desk, monitor, ergonomic chair, and a door that closes. The loft also has a double width desk with two rolling chairs and a beautiful view of the treetops.
What's the kitchen like?
Our kitchen is fully stocked... seriously, we've got what you need! Appliances: •full gas range and oven •dishwasher •microwave •air fryer •slow cooker •blender •toaster Coffee/tea station: •espresso •Nespresso •Keurig •drip coffee machine •stovetop kettle •electric kettle •grinder and whole beans Cookware: •pots and pans in every size •baking sheets •mixing bowls •cutting boards •sharp knives Grilling: •a gas BBQ grill on the front deck •grilling tools for cooking •grill brush for cleaning the grill Serving & dining: •serving bowls •plates, bowls, flatware •XL bowls and soup spoons •wine/champagne classes and a corkscrew •an indoor and outdoor dining table •counter seating for four Everything else: •Tupperware for leftovers •dish towels •oven mitts •stocked dish soap and sponges •trash bags •pantry basics (oil, salt, pepper, spices)
Is The Starlight Loft good for families?
Absolutely! The home is designed with families and groups in mind! Two bedrooms and one bath on the main floor, plus a private bedroom and bathroom downstairs creates a lot of flexibility. The top level loft has a double-width desk, kids books, and two additional beds for sleeping options. Parents will appreciate the portable crib, booster seat, high chair, kids' books and toys, children's dinnerware, and board games for all ages. Please note that the ship's ladder leading to the loft is NOT suitable for young children. Adult supervision is required at all times.
How is the top level loft area accessed?
The guest-favorite loft is reached by a rather steep wooden ship's ladder in the living room. Guests who prefer a bedroom with a door should stick to the two guest rooms on the main level or the private room downstairs.
Where exactly is the home located?
We're in Mountainaire, a small, forested community just off I-17 at Exit 333, about 3 minutes from the highway, 10 minutes from NAU, and 15 minutes from historic downtown Flagstaff. For the privacy and security of our home, we share the exact address once your reservation is confirmed, along with full directions and access details.
Do you allow pets?
We're sorry to say we cannot allow pets in out home. To keep the place completely clean and allergen-free for all guests, we have a strict no-pet policy.
Are you Lumberjacks fans?
Yes, of course! We've got a soft spot for Louie the Lumberjack as well as the students and faculty at Northern Arizona University. We're ten minutes from campus, which makes us a favorite home base for families and friends in town for graduation, home football games, Family Weekend, or move-in day. There is plenty of room for the whole crew and a quiet place to retreat to once the campus chaos winds down for the day.
Still curious?